Discrimination is Against the Law

Midstate Radiology of Tennessee complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (consistent with the scope of sex discrimination described at 45 CFR § 92.101(a)(2)). Midstate Radiology of Tennessee does not exclude people or treat them less favorably because of race, color, national origin, age, disability, or sex.

Midstate Radiology of Tennessee:

• Provides people with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, such as:
  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)

• Provides free language assistance services to people whose primary language is not English, which may include:
  • Qualified interpreters
  • Information written in other languages

If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, contact our Compliance Hotline at (844) 754-3344 or online at https://radpartners.mycompliancereport.com/.

If you believe Midstate Radiology of Tennessee has failed to provide these services or has discriminated in another way on the basis of race, color, national origin, sex, age, or disability, you can file a grievance with the Midstate Radiology of Tennessee:

1. Compliance Office:
   
   1. Via email: Compliance@radpartners.com, or
2. Compliance Hotline:
   
   1. Via Phone: (844) 754-3344, or
   2. Online at: https://radpartners.mycompliancereport.com/

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, we are available to help you via Compliance@radpartners.com.

You can also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:

1. Online at: https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf, or
2. Via mail: U.S. Department of Health & Human Services
   200 Independence Avenue, S.W. – 509F
   Washington, D.C. 20201

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html

Notice of Availability

English

ATTENTION: If you speak English, free language assistance services are available to you. Appropriate auxiliary aids and services to provide information in accessible formats are also available free of charge. Call 1-844-754-3344 or speak to your provider.

Click here for other languages.